Play Safe —
Stay in Control
q22 wants every player to enjoy gaming for fun. We provide tools and guidance to help you play safely and responsibly.
q22 is committed to fully protectingits players
Online gaming can be an enjoyable pastime when played responsibly. However, q22 also understands that when any player loses control of their gambling, it can affect both them and their family.
That is why q22 has set up tools such as Deposit Limit, Time-Out, and Self-Exclusion to help players stay in control. q22 believes that gambling should be for entertainment only, and is always ready to work together with players to prevent problem gambling.
This page clearly explains how to control your gambling, how to recognise the warning signs of problem gambling, and what steps to take if you need help.
21+and above only
Protecting Minors
q22 strictly enforces a 21+ policy. When registering an account, you must provide your real name and date of birth, and verification checks may be carried out. Parents and guardians — if you suspect your child is accessing this platform inappropriately, contact our 24/7 Live Chat immediately.
Ways to manage your own play
Every player can access these tools from their account settings. Any limit takes effect immediately and is applied to the account right away.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit starting from a minimum of 10,000 Ks up to an amount that fits your budget. If you request an increase to your limit, a short review period is applied — giving you time to reconsider.
Time-Out
When you want to take a short break from playing, you can choose Time-Out. You can pause for any period from 24 hours up to 6 weeks. During that time you will not be able to play, but you can still log in to view your account.
Self-Exclusion
If you want to stop gambling completely for a longer period, you can choose Self-Exclusion. This takes effect immediately and your account will only be reopened once the set period has ended. If you are making this decision because you need help, q22 Support is here to welcome you without judgment.
Play Time Reminder (Reality Check)
You can turn on Reality Check to remind you how long you have been playing. Each time the set interval is reached, it prompts you with how long you have already been playing, so you can better manage your time at the tables.
Loss Limit
You can set a Loss Limit that automatically stops your play once you reach a specified loss amount. It is a tool designed so you can enjoy playing without worrying about going over your budget.
Viewing Your Play History
You can check your play history, deposit history, and withdrawal history from your account at any time. This helps you review your own playing patterns and make better decisions.
Warning Signs of Problem Gambling
If you or someone close to you shows any of the following signs, q22 encourages you to seek help.
- Borrowing money to gamble because you have none of your own
- Making promises to win back money you have lost and continuing to play
- Trying to cut down or stop gambling but not being able to
- Gambling is damaging your work, family, or social relationships
- Hiding your gambling and arguing with loved ones about it
- Feeling increasingly anxious or angry when you cannot play
- Seeing gambling as a source of income rather than entertainment
Healthy Gambling Habits
Set a Budget in Advance
Decide how much you will spend before you start playing, and stop when that amount is gone. You can set a budget cap through the Deposit Limit setting.
Limit Your Play Time
Remember that gambling is for fun, not work. Turn on Reality Check and take regular breaks.
Accept Losses
Do not keep playing with the idea that you can win back what you have lost. Treat losses as the cost of entertainment.
Do Not Play Under Pressure
Playing when you are angry, anxious, or stressed can lead to poor decisions. Only play when you are in a good headspace.
Simple Steps to Set Your Limits
Log In to Your Account
Sign in to your account via q22 Login
Open Settings
Go to your Profile or Account Settings
Select Responsible Gaming
Choose the "Responsible Gaming" option or button
Enter Your Limits
Select the tool you need, enter your preferred settings, and save
If you cannot do this through your account settings, contact q22's 24/7 Live Chat and our team will help you.
If You Have a Gambling Problem, You Do Not Have to Handle It Alone
q22's support is always here for you
If you have concerns about controlling your gambling, you can reach q22's 24/7 Live Chat at any time. Our staff, who understand Burmese, can help you set up Self-Exclusion, apply deposit limits, or block your account — and they will do so with care and without any judgment.
24-hour Live Chat support available in Burmese, with immediate assistance
[email protected] — reach us for any matter, including gambling-related concerns
Stay in control and
enjoy your play
At q22, you control your own playing time and budget while accessing your favourite games. If you have any questions, search the FAQ.